IP phone system is a telephony system provides calls on Internet Protocol(IP) network. All the calls on IP phones are deliver over the internet. Voice Over Internet Protocol(VoIP) has dramatically boost the telecommunication industry.
Most of the businesses is now focus on outsourcing their call center activities. The main reason of outsourcing call center is to pay attention on their core business and save precious time, resources and cost. Peoples who cannot familiar with outsourcing i little explain for them.
Interactive Voice Response is a method of telephony communication that permit computer to communicate with caller by using voice and DTMF and route the calls to appropriate recipients. The main purpose of IVR is to facilitate the client to serve themselves by using advance IVR technology.
Dropbox is a free cloud based storage application solution. Using Dropbox you can store and share files, documents, pictures and videos. Lot of other cloud based storage applications are available such like icloud, Google Drive, SkyDrive etc, but i prefer Dropbox because it is very simple to store and share videos, pictures and documents.
Most of the businesses has changed their faxing method traditional faxing to modern faxing called FOIP(Fax Over Internet Protocol). FOIP is a method of sending and receiving faxes through internet. FOIP send and receives faxes digitally over internet instead of using traditional method sending and receiving faxes over telephone lines or PSTN lines.
Continuous changes in the world of technology is not a new thing. The sales and marketing strategies of many companies is also positively effected by technology. The auto dialer software is a very important invention of technology.