ICTFax Version 2.0 was released based on Plivo communications framework but later on Plivo has postponed supporting their project causing serious issues to community members those were using plivo in their systems as well as ICTFax users.
The recent phenomenon of Information Communication Technology (ICT) – and in particular Open Source (OS) – as a tool to reach community goals such as social justice and public vigilance has reached new heights during the past couple of years. ICT4D, or Information Communication Technologies for Development refers to the use of ICT and OS in socioeconomic, international or human rights development projects. All major areas of development work can be enhanced by the appropriate deployment of ICT and a cursory Google search reveals the success of many of these ventures to date.
The ICTBroadcast multi-tenant unified communications package is a powerful telemarketing suite that can dramatically enhance an SME’s capacity to boost efficiency or promote a product. However, the misuse of the product - or any other telemarketing solution - can cause a business to fall foul of consumer and data protection laws and regulations. Therefore, it is vital to become familiar with the local regulations to avoid substantial penalties or heavy fines.
One of the many benefits of running the ICTBroadcast system for an SME is the flexibility and degree of personalization that the system allows. Dynamic messages can be programmed to run via the auto dialer during a campaign tailored to your existing client database or as part of standard operating procedure. The creation of either an SMS or email template is a straightforward and simple matter. This can be quickly accomplished and refined further at anytime during the campaign, or in the course of normal business operations.
ICTBroadcast recognize that the modern SME utilizes a wide spectrum of software and web-based applications to facilitate the needs of the business. We also understand the frustration caused by the lack of compatibility between some of these applications and the decrease in efficiency or increase in cost that inflexible software system can cause. For this reason ICTBroadcast uses REST based API to ensure communication and automation between our products and third party applications is a seamless and simple process.
Android application for ICTBroadcast allows to create voice recordings, contact groups and also create and run voice campaigns. A screenshot of the main screen is shown below. User of the ICTBroadcast should have a username and password to be identified as authenticated user. A URL to REST web services of ICTBroadcast is also required. Some of the features and components of the application include settings, campaigns, voice recordings and contacts.
ICTBroadcast's journey of professionalism, stability and excellence has some remarkable achievements. In this post, we have highlighted some of those achievements from version 3.0 to version 3.4. That journey is not over yet and we are focussed at our mission is to become leading broadcasting software in the telecommunication sector. Some of features listed in this post are IVR campaign, Advanced graphical reporting, Load balancing and fail-over support, REST APIs, Appointment reminder, resource management GUI, RPM for CentOS 6.x, GUI installation, System-wide configuration and many more.
ICTBroadcast is multi tenant, unified communications and telemarketing software solution supporting Voice, SMS, Email and Fax broadcasting. ICTBroadcast has very powerful feature of real-time graphical reports. These reports can be found in summarized form as well as detailed form. Every campaign has summarized form of the reports with basic statistics and charts. Summarized report then links to each section of detailed report of a campaign. Different types of campaign in ICTBroadcast has different many statistics to show in reports.
Our Asterisk Support Engineers can help you to run your business smoothly by monitoring and maintaining your asterisk / Linux servers and proving you immediate support services during your business hours. Our Asterisk Support Engineers monitor Asterisk / Linux Servers during customer's business hours. We offer emergency support services in case of issues arising during Customer's business hours.
ICTBroadcast includes basic Call Centre functionalities such as inbound campaign that allows people to call at a number that is handled by the ICTBroadcast system for customer support and then any agent or ICTBroadcast itself can respond to the queries by the customer. ICTBroadcast can also be integrated to work with an External Call Centre for further support. Built-in Inbound and Interactive campaigns have all the ingredients of a call centre solution. Here we will demonstrate how to Integrate ICTBroadcast with Elastix Call Center module.
We are pleased to announce that a new release of ICTFAX with additional features and bug fixes is released. New release contains bug fixes and new features including showing email address in DID screen, removing ICTFAX users, email address length issue, ictfax_form function, ictfax_form_submit function, edit and view fax bug, stopping to send any mail on broken faxes and space in the name of email attachment issue.
We are pleased to announce that ICTBroadcast Version 3.3 with additional features and bug fixes is released. New release contains bug fixes in CDR reports, media validation before starting a campaign and REST APIs. Where as new feature addition includes Appointment reminder campaign, message designer for customized voice message, Cepstral TTS engine support, Fail-over support, SSL support, Installation GUI for easy installation and RPM release for CentOS 6.x.
Drupal 7 can be used as a client management, billing and e-commerce solution for online businesses. Simple additions to the existing contributed modules can be utilized for greater benefit in terms of re-usability. We have demonstrated how to use a powerful Drupal e-commerce solution, Ubercart, for billing and client management for ITSPs (Internet Telephony Service Providers).
ICTInvoice is multi-tenant invoicing module of Elastix PBX. It is complete invoice management solution for multiple companies. It automatically create pdf invoices and emails for Elastix users on monthly basis along with their calls detail records (CDRs).
ICTBroadcast is a unique auto dialer that can be used as an automated appointment reminder software. Appointment reminders in simple words are devices, software application or alarms that help remind us of different events. Appointments are necessary and thus part of every walk of life. Every person desires that any important or minor appointment should not be forgotten.
ICTBroadcast is multi-tenant, unified communications and telemarketing software solution supporting Voice, SMS, Email and Fax broadcasting. On the other hand, ICTDialer is similar product but it is free and open source. ICTDialer has less features than ICTBroadcast. Following is a feature comparison table of ICTBroadcast and ICTDialer.
We are pleased to announce the release of ICTBroadcast Version 3.0. ICTBroadcast is mature and professional product hence ultimate choice for telemarketers, carriers and Internet Telecom Service Providers (ITSP). Version 3.0 enhancements include improved dashboard, improved IVR designer, load balancing, email campaign, survey campaign and much more.
Pleased to release new version of ICTFAX V 2.0 beta based on Powerful communication framework Plivo and Re-known open source CMS Drupal 7.0 , ICTFAX Ver 2.0 beta is completely rewritten software based on latest and proven open source technologies ,
ICT Innovations released a completely free and open source broadcasting solution. ICTDialer is open source Unified Communications autodialer and telemarketing software solution, ICTDialer powered with re-known open source Content Management system Drupal and Powerful l freeswitch based communication framework Plivo with multi-tenant and Voice, SMS & Fax broadcasting capabilities . It can be scaled to blast thousands of simultaneous calls . ICTDialer is capable to fit in various telemarketing and broadcasting and telemarketing scenarios.
ICTFAX is open source (AGPL v 3), multi-user and web based software solution for service providers based on open source spandsp, drupal and astbill with advance billing capabilities featuring duration as well as per unite billing , ICTFAX is an email to fax gateway, supports G.711 faxing , PSTN faxing and T.38 origination and termination .ICTFAX is complete faxing solution and does not need to be integrated with other open source projects to function that makes ICTFAX a unique and innovative faxing solution .
ICTInvoice is open source Elastix PBX module that enhances the capabilities of Elastix and It empowers Elastix to function as an advance billing, provisioning and invoice management solution , it convert Elastix PBX into multi tenant Hosted PBX platform suitable to offer hosted PBX services to Small Business Owners, Entrepreneurs and ITSP . It is open source GPL v3.0 software, developed and maintained by ICT Innovations
[posted at Elastix.org]
WARNING: DO NOT INSTALL THIS ON A PRODUCTION MACHINE! Some of you may want be wanting to increase the capacity of your Elastix machine. Asterisk generally has issues when you start to put a lot of SIP peers on it. One of the best ways to get around this is to install a proper SIP server and join it with asterisk. This allows you to register all your SIP handsets to the SIP server and make calls through to your asterisk machine.
Open source software has leading role in emerging of present Information and communication technologies (ICT), Following is list of top rated , mature and reliable open source applications that revolutionized the communication concepts.
[posted at Elastix.org] Two blog posts in 24 hours? We’re on a roll here!
Based off PIAF’s Hotel Management System, we’re going to make some minor adjustments to have this work with Elastix. This is a brilliant Hotel Room Management system with the ability to restrict the calls from Ext’s when they are not checked in, per-second billing, and more!
1. Installing the base system
2. Updating the config
3. Fixing up HTTPS
4. Updating dial-plan
5. Closing words