For building relationship with customer is very difficult task, for this purpose need sophisticated CRM solution. CRM is a best solution for sustaining business customer relationship. (Customer Relationship Management) is web based software solution, it is use for record customer contact no. customer transactions, customer sales purchase history and customer detailed information for future perspective.
ICTBroadcast is a marketing and broadcasting autodialer software solution. ICTBroadcast use open source asterisk gateway in back end. ICTBroadcast is a unified broadcasting communication software solution, it broadcast sms , voice, email and fax. ICTBroadcast support Voip and PSTN lines as a trunk/gateway.
IP phone system is a telephony system provides calls on Internet Protocol(IP) network. All the calls on IP phones are deliver over the internet. Voice Over Internet Protocol(VoIP) has dramatically boost the telecommunication industry.
Most of the businesses is now focus on outsourcing their call center activities. The main reason of outsourcing call center is to pay attention on their core business and save precious time, resources and cost. Peoples who cannot familiar with outsourcing i little explain for them.
Interactive Voice Response is a method of telephony communication that permit computer to communicate with caller by using voice and DTMF and route the calls to appropriate recipients. The main purpose of IVR is to facilitate the client to serve themselves by using advance IVR technology.
Dropbox is a free cloud based storage application solution. Using Dropbox you can store and share files, documents, pictures and videos. Lot of other cloud based storage applications are available such like icloud, Google Drive, SkyDrive etc, but i prefer Dropbox because it is very simple to store and share videos, pictures and documents.