Asterisk team has announced yesterday the release of new version of Asterisk 13.1.0. This version removes many of the issues and bugs reported by the asterisk community. This version also contains a few improvements and additional features. A complete detail of the bugs, features and improvements in this latest version is available at Asterisk official website.
An enterprise grade (or enterprise class) application is one that is running a mission-critical piece of software. Such an application should have reliability and fault-tolerance features to handle any kind of failures while running. It can even be able to scale up and scale down the application resources depending upon the situation.
IVR is the abbreviation of Interactive Voice Response that refers to the interaction of an automated voice communication system with a customer through telephone or mobile keys. IVRs allow computer to respond to customer calls instead of live agent by providing them with simple choice based questions whose answer can be given through phone keypad.
Telemarketing is a dirty business but if used correctly, it can be a powerful tool that can help build and grow your business. Small and medium-size businesses (SMBs) today requires using all the resources available to get them going. The visibility is an important factor to get share in the market place.
An Internet telephony service provider solution provides VoIP and unified communications services to individuals or companies. Such solutions eliminate the additional cost associated with setting up traditional phone system without any compromise on quality of service. Anyone with a basic knowledge of computer and telephony can operate and maintain such system easily.
Many businesses and professionals believe that fax is dead. And they are correct to the extent that traditional fax technology is dead. But its digital cousin, Fax-over-IP (FoIP) is still in use by many businesses and its use is growing steadily. More businesses are being attracted to this newer and improved version fax technology.