Astricon 2019 is next week. And while there will certainly be a lot of discussion about Asterisk, there will also be some discussion about FreePBX. And sometimes I get questions about
I’ve had a few people ask me what does the RingCentral and Avaya partnership mean? I have to say, my first reaction was that the messaging at Enterprise Connect 2020
The post What is the Impact of the RingCentral & Avaya Partnership? appeared first on Inside the Asterisk.
The debate around which phone system method reigns supreme has been building for years. Most modern vendors will offer either a hosted or on-premise offering, which can limit their perspective
The post Choosing between On-Premise and Cloud? Here’s How. appeared first on Inside the Asterisk.
Customer satisfaction (CSAT) is a metric that is always important, and one that Sangoma tracks closely. Many businesses, like us, know that this is really what keeps the business running.
The post The Importance of Customer Satisfaction with Your SIP Trunking Service appeared first on Inside the Asterisk.
The importance of considering network security in VoIP/UC deployments cannot be understated. Unsecured VoIP networks are vulnerable to the same threats as regular data networks as well as many more,
The concept of the end of voicemail is not new and has been around for years. I read a blog recently about “the millennials” killing all kinds of stuff, including
Yesterday, I wrote a blog called “Is it Possible to Outgrow an Open Source PBX?”. The blog was misconstrued with regards to how I stated the premise of situations that
An update to this blog post can be found here. Many small businesses have started with an open source PBX like FreePBX or another one based on Asterisk. But once
You just got a new communications product that’s either physically in your data center or in a data center someplace else servicing your business. You’re thinking – I just bought
The post Why Getting Trained on What’s in your Data Center is Worthwhile appeared first on Inside the Asterisk.
A year ago, the words of rock legend David Bowie rang in my head as the acquisition of Digium by Sangoma was announced. “Ch-ch-ch-ch-changes, turn and face the strange ch-ch-ch-changes”
Workplace efficiency is a big theme these days. Just get more done in the same amount of time by working “smarter”. As though the way you’re currently working is somehow
The post Workplace Efficiency: How Unified Communications can Help appeared first on Inside the Asterisk.
The people who make up today’s workforce and the way they approach their careers has undergone dramatic change with the rise of the younger generations. Whether working for a small
The post Keeping the New Workforce Engaged with Unified Communications appeared first on Inside the Asterisk.
It’s a good thing I think! I mean, if you go on vacation and no one notices there are two potential reasons I can think of: When you are at work,
Back in April, I wrote a blog about using phones at work. There are many reasons I wrote it, but mostly they related to all this “noise” I read about
The post You’re Still Using A Business Communication System at Work? appeared first on Inside the Asterisk.
Every government agency is different, and the considerations that are most important to their technology decisions are as varied as the valuable work they perform for the public. This extends
The post Which Phone System Deployments are Right for Government Agencies? appeared first on Inside the Asterisk.
Some readers of this blog ask me from time to time what I actually say when talking to press and analysts. Well, if you’ve been a regular reader, all I’ll