A softphone is a software application used for making telephony calls over the internet and used over computer instead of hardware device. We also called Softphone a soft client. Usually Softphone required headset which is connected to the sound card for personal computer. For communication on both end side needed Voice over Internet Protocol(VoIP).
An open source autodialer is a free of cost autodialer software which are contributed by open source community. Autodialer take number from a contact list and dial each number automatically after receiving the call it play prerecorded message if the receiver want further information its press specific key and call is transfer to the live agent.
A dialer is a piece of device or software application which mostly used in call center to dial the phone number and after answer the phone number specific calls is transferred to agent or directly attend by agent. A computer programme which build connection with internet or computer network over ISDN or analog telephone line is a type of dialer.
Open Source Content Management System(SMS) is a platform which provide the freedom to use their available resources and make their own website. This open source platform provide the feasibility to modify your website as you want all the necessary tools are present in this platform. For managing websites a dashboard is also available with different options which are necessary for web site development.
We did not ignore the contributions of open source community. Open source community help us in almost every field of life like business,technology,telecommunication,medical science, accounting and billing etc. Open source community help you managing your business either its small or large,changed the concept of physical shopping store with online shopping store,provided way of monitoring personal bank accounts.
Technology play an important role in every filed of life and its depends on innovation. Combination of innovation and technology is very important for the success of any business project. When we start a small business we focus on technological capabilities and also consider innovation as a competative point of view. We present the product which is a complete package of innovation and technology that is different from others to take competitive edge.