Open Source telephony consultants, Integerators and Support professionals
ICT Innovations has a team of professionals with expertise in LAMP Stack, TCP/IP Networking and Open Source Communications projects Like Asterisk , Freeswitch, Drupal, ICTFAX and OpenSIPS / Kamailio
ICT Innovations open source telephony services include Custom Asterisk Development, Asterisk Installation and Configuration, Dialplan Programming, IVR Designing, AGI Scripting , setting up T.38 based Fax over IP server, Scalable VoIP business using opensips / kamailio , billing solutions and deployment, cloud VoIP implementation, Elastix Installation & Customization, Development services over Drupal CMS.
Monitoring & Support Services
We provide 24/7 support services to monitor Voip / Linux Servers to make sure that there is least disruption of services (linux servers ) and provide immediate support in case of some issue arisal as our support professional will be available for help at clients business hours
Linux Monitoring Packages
Monitoring Support Services include
1) Monitoring Linux servers at clients business hours
2) Maintenance of Linux server
3) Performance Tuning
4) Security, fixing security holes
5) Urgent support services in case of issue arisal in client's business timings
Asterisk Support and Development Services
Our Asterisk Developers and Support Engineers can help you integrating your application with Asterisk telephony interface with easy to use API interface. Your application can have preview dialling, Click-2-Call feature, customer call history, voice logging, audio conferencing, handling inbound calls with IVRs and agent interface, call centre solution and integration.
Packages: Click here to see our support packages
We offer consultancy services to our clients and work with them to understand their business scenario and requirements well, suggest best open source tools, estimate required resources to customize , develop , migrate , integrate and provide network architecture and deployment plan to customer
Integration / Development
We have a professional team of developers , having in depth working experience of open source ICT based projects , Drupal CMS and LAMP stack. Also we offer service to integrate open source telephony projects / components to provide a complete business solution as per client requirement and develop set of API's on request to integrate open source VoIP projects with your existing application
We provide services to plan, deploy and test scalable, fault tolerance, redundant open source ICT business solutions. Also we are experienced to deploy business solutions on Cloud Environment including Amazon AWS Services.