Greg Kroah-Hartman bans University of Minnesota from Linux development for deliberately buggy patches
We all owe a great deal of debt to the frontline/essential workers who are not able to work from home for the past 13 months, as a way of limiting their Covid exposure. Technology, and Unified Communications, has played a role in the past 13 months in the able to work from home crowd, due to the mobility (desktop and smartphone) aspects of UC. But it has also helped in unexpected, if only sometimes small, ways in limiting the exposure of essential workers, even as this group went to work.
Like many of you, I’ve experienced various new procedures for things I took for granted my whole life. For instance, when going to the dentist I now get a text messaging telling me to come in. The dentist has a small waiting room and doesn’t want patients and their employees getting bottled up together. There are now pretty sophisticated curbside pickup apps that I, and most likely you, have used. I’ve also shown video to contractors who needed to work on my house – they looked at things on the video so they didn’t have to come in contact with me and are able to give me quotes like that. I even did a service call over video (successfully!) when in my city the pandemic was at its worst. I’ve also gotten a text message about an ‘event’ cancellation, even if the ‘event’ was an outside dinner at a restaurant and they sent a mass notification to those who had reservations.
But more importantly, I’ve also seen some of the workers in my neighborhood at other houses come armed with mobile apps, where they didn’t have them before. Seems there is more info for them on the app, from when the appointment was set up, which ultimately limited their interaction with the homeowner. Safer for both parties.
These are all small examples. But every interaction to limit exposure is important. But will these kinds of procedures continue in the future? If it helps with reducing costs or becoming more efficient, I would say yes. For example, curbside pickup is great. Sometimes restaurants get crowded so sifting through all the people to go pick up your order takes time from both parties. I’d say yes. Also, anything to reduce a service call – so use of video – yes, I’d say that will continue if possible. It certainly saves time and money for the business. And the example of the service person having more complete info on the service app – for sure that will continue. It’s faster, and maybe even more accurate as well.
Sangoma offers a variety of UC systems to help you work remotely. And with our recent acquisition of Star2Star we pick up some connected worker applications such as Curbside Pickup and Mass Notification.
The post The Role of UC in Limiting Exposure for Essential Workers appeared first on Sangoma.
It’s impossible to say for certain that the pandemic is winding down. At this point, health experts are still trying to reign in COVID-19 and distribute vaccines to the public. The return “back to normal” is in sight, but we’re still in the thick of it. And in this period of transition, there is considerable debate over what “normal” will look like.
Most businesses are looking forward and forming strategies to safely resume some in-person operations. This two-part series will explore some of the structural changes that are taking place across various industries, as companies pivot to the “next” normal of the pandemic.
Back To Normal With A Twist: Shifting To Hybrid Work
Despite the rocky transition to remote work at the onset of the pandemic, feelings about the trend appear to be mostly positive across the board. In a recent benchmark survey from PwC, 83% of employers said the shift to remote work has been successful for their company, up from 73% in June 2020.
Most companies have established at least base level remote connectivity and security, and are now in the process of upgrading their services and laying the groundwork for permanent remote work.
That said, the future of remote work will most likely be much different. A gradual shift to hybrid work is already starting to take place, which is expected to accelerate in the coming months as more people get vaccinated. Eventually, hybrid work will be the new normal.
Consider the fact that in PwC’s survey, only 13 percent of executives claimed they are ready to permanently ditch their offices. And 75 percent of executives believe at least half of their office employees will return to the office by June 2021.
It’s clear that executives will need to tread lightly when asking employees to resume on-site operations though, or pushback will occur. PwC found that employees want to return back to normal more slowly than employers in regards to in-office operations, with 61% of employees expecting to spend half their time on-site by July. Hybrid work acceleration will largely depend on how the next few months pan out.
Retrofitting Offices for Hybrid Work
PwC also found that U.S. executives are planning many new investments to support hybrid work. Some of the top investments include tools for virtual collaboration (72%), IT infrastructure to secure virtual connectivity (70%) and training for managers to manage a more virtual workspace (64%). Additional investments include fitting conference rooms with enhanced virtual connectivity, and hoteling applications, among others.
Many companies have been forced to retrofit their office environments to enable social distancing. The majority of companies will also be using scheduling systems to limit on-site workers and reduce the spread of germs.
Further, social distancing requirements are increasing demand for mobile solutions that enable workers to move around throughout the day, instead of being tethered to their desks. Some companies are also implementing hardware with antimicrobial components to limit the spread of COVID-19 on shared surfaces.
Surging Cloud Adoption
The cloud is more important than ever, as companies prepare for the “work from anywhere” trend that has become a standard business requirement in getting back to normal.
Two trends to watch include multi-cloud adoption, which increased by 70% year over year during COVID-19, and cloud native growth. Many organizations are embracing modern cloud architectures built with microservices, which make it easier and cost-effective to build and manage applications.
In addition, there is skyrocketing demand for UCaaS, which keeps teams connected and secure regardless of their location. By implementing UCaaS, companies can achieve reliable communication at all times for both on-site and remote workers.
Stay tuned for the next blog in this series, which will focus on cloud computing and the return of retail in the transition of returning back to normal.