Probably the MS Office Suite is the only product of Microsoft that has no competitor threatening its stranglehold of the world in near future. The integrated applications of Office suite such as word processing, spreadsheets, presentations and database management are the industry standards that others are trying to copy.
Setting up an Internet Telephony Service Provider (ITSP) business requires choosing suitable technology and equipment. There are lots of open source software solutions available that can make your life easier. But choosing right hardware solely depends on whether you are going to target the residential or business market.
Every company gives equal importance to their websites and online customers. A customer can use a desktop PC, laptop, tablet or smartphone to visit a company's website. If your website doesn't look good on customer's device, he/she may likely try to find your competitor's mobile friendly responsively-designed website.
WebApps are great for a lot of things such as availability, simplicity, portability and cross-platform support, but they also have issues like performance and local hardware integration. It will take quite a while before webApps can truly replace native/desktop applications, but I have no doubt that it's just a matter of time.
Healthcare industry has the potential for implementing VoIP and Unified Communications solutions for patient satisfaction and to maintain profitable growth. For nurses and doctors, communication platform such as phone, email, instant messages and notification systems provides a medium to be connected with the management and patients.
Smartphone market has a great potential for the VoIP technology. Every mobile app posted on iPhone's AppStore or Android's PlayStore gets a huge response from the community. There are several VoIP apps that have become popular among the mobile phone users including Skype, Viber, WhatsApp and Tango to name a few.