Interactive Voice Response or simple IVR refers to the interaction of an automated voice communication system with a caller through telephone or mobile DTMF keys. There are plenty of graphical and visual IVR designers commercially available. Some are desktop applications while most recently, web based IVR designers have been introduced by many communication service and solution providers.

OpenSIPS is an open source software that suits well for medium and large businesses to handle all the above mentioned scenarios. It supports common database access like mysql and postgres but still very well supports the carrier grade deployments. OpenSIPS is multi-purpose signaling SIP server. It can act as SIP Router, SIP Switch, SIP Registrar, Application Server, Redirect Server, Load Balancer, Dispatcher, Back-to-Back User Agent, Session Border Controller, SIP Front-End, NAT traversal Server, IP Gateway (SMS, XMPP) among others.

OpenStack, an open source cloud operating system, is getting popular day by day. OpenStack controls large pools of compute, storage, and networking resources throughout a data center. It provides a very simple and easy to use web interface for administrator to manage resources, manage users and assign resources to users.

Google has released Android 5.0 Lollipop last week and made its source code available to the developers and distributors. It's official launch will be tomorrow on November 12, 2014 for select devices that run distributions of Android and that are serviced by Google, including Nexus and Google Play edition devices. The major focus of Android Lollipop is the user interface and design experience across multiple screens.

We are pleased to announce that ICTFAX Version 3.0 is released. New release completely removes Plivo Framework from ICTFAX. Now ICTFAX no longer depends on Plivo for communication with FreeSWITCH. Instead, ICTCore has been introduced as a new lightweight communication library. ICTFAX uses ICTCore to communicate with FreeSWITCH.

An Internet telephony service provider (ITSP) provides Voice over Internet Protocol (VoIP) and digital telecommunications services to either residential or commercial enterprises. Digital telecom services eliminate the costs associated with traditional phone services and allow individuals or companies to make substantial cost savings with no loss of quality. With a general knowledge of ICT it is a relatively straightforward manner to set-up in business as an ITSP. At each stage of the process other services exist to enable the correct management of your telecommunications business.