Telecom organizations around the globe are competing with each other to offer innovative services in order to find new ways to generate revenue and in this competitive environment, the only organizations with efficient and innovative approaches will survive. The price war is compelling telecom / VOIP operators/carriers to find out new ways to generate revenue and offer new services to fulfill their customer needs.

We recently released ICTDialer Version 3.0 http:/www.ictdialer.org, an open-source autodialler application based on open source CTI development framework ICTCore http://www.ictcore.org and Freeswitch, the communication engine, It has been tested on high loads successfully and will include advanced features in near future. ICTDialer features Fax, SMS, and Voice broadcasting.

ICT Innovations pleased to announce the release of ICTCore Version 0.8.0, the unified communications CTI platform for web developers to develop their custom ICT based applications

https://github.com/ictinnovations/ictcore/releases/tag/v0.8.0

New features

The scope of current project is to setup Opensips and Asterisk setup with Opensips role as Registrar as well as Load balancer b/t two asterisk servers . The asterisk servers role will be as Media servers only .

Here we have listed top open source CRM in the industry

SUITECRM

SuiteCRM is an open-source alternative to SugarCRM and is actually based on Sugar’s open-source version, SugarCRM Community Edition is l no longer supported by SugarCRM. It’s based on Open Source Sugar, but uses Open Source add-ons to make it close to, if not better than, the ‘Pay’ Sugar.”

Open-source software has a leading role in emerging present Information and communication technologies (ICT), Following is a list of top-rated, mature, and reliable open source applications that revolutionized the communication concepts. We have tried our best to include the best applications in each category however if you have any news please share with us to keep this post updated.