ICTAdmin's blog

Comparing best open source learning management systems , Moodle , Canvas and Ulearn

Moodle – It is an open-source learning management system designed to offer the best experience to learners that provides unprecedented data security. Users of Moodle LMS have the choice of installing their Moodle account on cloud or server. The cloud-based platform called Moodle cloud can be set up in minutes, is scalable, and has a host of standard features available for instant use. Moodle is free LMS and can be used for in its vanilla version endlessly.

Dialogflow, future of information and communications-based technologies

ICT’s components in use presently, and would there be more in the future? Well, one of these ICT innovations is the Dialogflow, which is developed from one of the cutting-edge ICT innovations, artificial intelligence (AI).
Dialogflow is an AI platform specially designed to build amazing conversational experiences. It’s a closed-source platform that allows for easy creation and management of chatbots and voice apps by the developers. 

Introduction to different types of auto dialers used in call center industry in year 2020

Call center or contact center industry used many types of dialers as per their requirements also there are regulatory restrictions country to country and contact centers / call centers need to take care of these regulations therefore they deploy different models as per their requirements , here we discussion different types of dialers used in industry like power dialer, autodialer, predictive dialer, perview dialer and progressive dialer

ICTBroadcast Version 4.0 released

ICTBroadcast Integration campaign is latest innovation in telemarketing and auto-dialing industry, It empowers sales managers to automatically register new customers , book orders, sale packages or upgrade their existing packages . ICTBroadcast Integration campaign enables businesses to automatically invoke software registration process with just one key press from recipient / customers. It plays pre recorded voice messages offering customer / recipients new packages / services / offerings and ask customers to press a specific key if interested and when interested customer press said key , ICTBroadcast invokes registration process calling specific URL / API's that automatically register new customers, orders or register them for packages accordingly.

Reliable T.38 sip trunks, best Fax origination and terminations providers

Here is list of top quality t.38 fax providers , deals in t.38 origination and termination . We worked with them and found them reliable and supportive therefore we do recommend our customers these T.38 providers based on our experience.
following are our fax supported projects
ICTBroadcast , ICTDialer and ICTFax

Comparison of Flarepoint CRM, Dolibarr CRM and Zoho CRM

What is CRM?

Customer Relationship Management(CRM) is an approach that helps businesses to improve existing customer relationships and acquire new customers faster.

Flarepoint CRM:

It is a new customer relationship management based on the Laravel 5.4 PHP Framework. It is a free, open-source, self-hosted platform that allows you to keep track of your customers and their tasks. For more information please visit this site.

It is open-source and easy to install, manage and customize.

Comparison of human–computer AI frameworks Dialogflow and Mycroft

DialogFlow

DialogFlow is a popular chatbot development platform by google. It provides graphical interface to design and integrate conversational user interfaces into mobile apps, web applications, devices, and bots. Entities and intents are defined through the online interface by providing
several examples. Similar sentences are then matched using machine learning.

How DialogFlow works?

In Dialogflow, the basic flow of conversation involves these steps:

ICTFAX Version 4.0 released, A freeswitch based application featuring ATA and Rest API support

We are pleased to announce that ICTFax 4.0 has been finally released, a web-based Foip server powered with angular with theming support and advanced features like Sending Multiple attachments, Fax Extensions, and ATA Support.

The New ICTFax version is completely powered with angular which acts as a client to ICTCore, dropping the backward compatibility of Drupal 7 with new and advanced features of angular.

ICTCore, The communications software for Telecom / Voip carriers to offer innovative services

Telecom organizations around the globe are competing with each other to offer innovative services in order to find new ways to generate revenue and in this competitive environment, the only organizations with efficient and innovative approaches will survive. The price war is compelling telecom / VOIP operators/carriers to find out new ways to generate revenue and offer new services to fulfill their customer needs.

Release of ICTDialer Version 3.0 , the unified open source autodialer software

We recently released ICTDialer Version 3.0 http:/www.ictdialer.org, an open-source autodialler application based on open source CTI development framework ICTCore http://www.ictcore.org and Freeswitch, the communication engine, It has been tested on high loads successfully and will include advanced features in near future. ICTDialer features Fax, SMS, and Voice broadcasting.

Top Open Source CRM software solutions of 2021

Here we have listed top open source CRM in the industry

SUITECRM

SuiteCRM is an open-source alternative to SugarCRM and is actually based on Sugar’s open-source version, SugarCRM Community Edition is l no longer supported by SugarCRM. It’s based on Open Source Sugar, but uses Open Source add-ons to make it close to, if not better than, the ‘Pay’ Sugar.”

Open Source Voip Software , Top IP Telephony Projects in 2023

Open-source software has a leading role in emerging present Information and communication technologies (ICT), Following is a list of top-rated, mature, and reliable open source applications that revolutionized the communication concepts. We have tried our best to include the best applications in each category however if you have any news please share with us to keep this post updated.

Affect of Jitter and Packet loss in fax transmission using T.38 protocol

Recently we made an investigation that how higher jitter and packet loss affect fax transmission resulting in a high number of dropped faxes. One of our customers has a persistent complaints about a high number of dropped faxes on one of his ICTBroadcast (asterisk ) server among three that motivated us to plan a thorough investigation in this regard.

Selecting a Wholesale VoIP Provider for your buisness needs

While communicating with my new customers in the last 10 years, The top questions that I faced, were related to VoIP Provider. The customer with previous experience with VoIP faces no issues selecting and configuring a VoIP Provider however It was really a difficult task for a new customer to find out a suitable VoIP Provider for his needs. A customer with no background in the VoIP industry hardly grasps the basics of VoIP and consequently, he faces difficulty to select a proper VoIP Provider.

ICTFax Version 3.0 , A Fax over IP Solution , released now

We are pleased to announce that ICTFAX Version 3.0 is released. New release completely removes Plivo Framework from ICTFAX. Now ICTFAX no longer depends on Plivo for communication with FreeSWITCH. Instead, ICTCore has been introduced as a new lightweight communication library. ICTFAX uses ICTCore to communicate with FreeSWITCH.

Becoming an Internet telephony service provider via the use of asterisk based business solutions: a layman’s guide

An Internet telephony service provider (ITSP) provides Voice over Internet Protocol (VoIP) and digital telecommunications services to either residential or commercial enterprises. Digital telecom services eliminate the costs associated with traditional phone services and allow individuals or companies to make substantial cost savings with no loss of quality. With a general knowledge of ICT it is a relatively straightforward manner to set-up in business as an ITSP. At each stage of the process other services exist to enable the correct management of your telecommunications business.

Home Service Providers

With the introduction of electronic switching in 1960, telephone slowly went digital. The development of digital data communication such as internet, allowed digitizing data and transmitting it in real-time across networks. This system follows certain set of protocols like Internet Protocol (IP). For telephone, it is voice over internet protocol (VoIP). VoIP replaced almost all telephone networks. IP telephone uses high-bandwidth connection and special transmission equipment via internet.

Top 5 VoIP Mobile Apps

VoIP mobile apps are in vogue and there are specific apps for different types of VoIP services. The smartphone market holds great potential for the VoIP technology and it is with the mobile apps that this market can be tapped. There are several VoIP apps that have become popular among the mobile phone users. In this article, we are going to look at some of the most popular apps that hold a lot of promise for its users.

Open source and ICT working together for social justice

The recent phenomenon of Information Communication Technology (ICT) – and in particular Open Source (OS) – as a tool to reach community goals such as social justice and public vigilance has reached new heights during the past couple of years. ICT4D, or Information Communication Technologies for Development refers to the use of ICT and OS in socioeconomic, international or human rights development projects. All major areas of development work can be enhanced by the appropriate deployment of ICT and a cursory Google search reveals the success of many of these ventures to date.

Asterisk Support Services

Our Asterisk Support Engineers can help you to run your business smoothly by monitoring and maintaining your asterisk / Linux servers and proving you immediate support services during your business hours. Our Asterisk Support Engineers monitor Asterisk / Linux Servers during customer's business hours. We offer emergency support services in case of issues arising during Customer business hours.

New release of ICTFAX - version 2.2.0

We are pleased to announce that a new release of ICTFAX with additional features and bug fixes is released. New release contains bug fixes and new features including showing email address in DID screen, removing ICTFAX users, email address length issue, ictfax_form function, ictfax_form_submit function, edit and view fax bug, stopping to send any mail on broken faxes and space in the name of email attachment issue.

Drupal 7 as powerful Client Management and Billing Solution for ITSP

Drupal 7 can be used as a client management, billing and e-commerce solution for online businesses. Simple additions to the existing contributed modules can be utilized for greater benefit in terms of re-usability. We have demonstrated how to use a powerful Drupal e-commerce solution, Ubercart, for billing and client management for ITSPs (Internet Telephony Service Providers).

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