Hosted PBX Offer Benefits For Small Businesses

  • Tue, 09/01/2015 - 01:50 by aatif

Hosted PBX Offer Benefits For Small Business

What Is PBX

PBX which we known as Private Branch Exchange (PBX) is a system which enables companies to manage their voice calling and allow all users to share a certain number of external phone lines. Private Branch Exchange consist of some services such as call routing programs,calling extension and customer management system. It is available in hosted and on premises based.

Hosted PBX

Hosted PBX is known as services of PBX features and and call platform which are offered by service providers. Service provider also provide the services of Maintenance, setup and host the infrastructures and tool. The user access it through Internet Protocol (IP) from service providers.

Small business needed to consider the changing environment of communication and adopt these according to current culture. We know that these advance communication equipment is too costly and small businesses cannot afford these tool. To overcome this problem small business have opportunity to adopt hosted technology to improve their business communication under their small budget.

Benefits of a Hosted PBX For Small Business

Hosted PBX provide the number of benefits to small business it enhanced the employee functionality and provide flexibility in business and also provide the features to increase the productivity and performance of employees.

Lets look some of the main benefits which hosted PBX offer for small businesses.

Lower Cost

By using premise based PBX solution you need heavy investment for purchasing equipment and Maintenance cost, it is out of small business's budget. With hosted PBX solution you can save all these cost you do not need to purchase office communication equipments and maintain these equipment because it is the headache of hosted service provider. You just needed VoIP enabled phone and internet to access hosted solution .


Hosted PBX provide the benefit of geographical flexibility and stay connected anywhere. It provide the employee flexibility to work any where whether you are in office,home or any other location.Because hosted solution has connection on cloud you can access it through online from your desktop computer, laptop and even from mobile phones. It increase the work productivity of your employee and get high return on investment (ROI).

Easy to Use

Hosted PBX is designed in such a way that user can easily manage it,no need to take help from IT professional.It consist of user friendly graphical user interface and you have the flexibility to change the setting according to your needs.It save your IT professional technical support expense.

Scalability and Enhanced Features

It provide scalable communication solution to businesses.By using hosted PBX you can increase and decrease channel easily as compare to traditional phone system.It make your business more productive and allow you to forward your call to any device according to your choice and also provide the features to make calls from any location and shows as its coming from your office number.