Why Most Businesses prefer Outsource Call Center

  • Thu, 03/26/2015 - 01:19 by aatif

IP phone system is a telephony system that provides calls on Internet Protocol(IP) network. All the calls on IP phones are delivered over the internet. Voice Over Internet Protocol(VoIP) has dramatically boosted the telecommunication industry. Most businesses now using IP-based telephony communication systems in their offices because of some unique advantages as compared to traditional telephony systems. IP phone system is a very advanced telecommunication technology that provides video, audio, and wireless communication over the internet.

IP phone system provides flexibility in business communication by using IP phone system we communicate computer to computer, telephone to telephone and telephone to the computer.

Businesses which heavily depends on telephony communication can save millions of dollars by installing IP phone system in their offices. Because IP phone system based on the internet, therefore, local and long-distance(out of the country) calling become very cheap.

IP phone systems provide scalable communication solutions. In Traditional phone system for handle high volumes of calls needs new lines and expensive hardware integration. Buy using an IP phone system no need to add extra phone lines and hardware integration just add more phones to expand the communication network.


IP phone systems provide feature enrich business communication solutions. IP phone system provides call conferencing, auto-attendant, call Que, voice mail, call forward, call transfer, call mute and caller id, etc.

IP phone has a great feature it saves time for technical maintenance. Whenever your IP phone needs technical support you provide the technical person remote administrator GUI access and the technician will resolve the problem from a remote location. It saves the time of travailing and as well travailing expenses.

IP phone system has provided mobility features. If you want to change the place of your business your phone no. remain same. In the traditional phone system when you change the place your phone no. also changes in respect to a new location. But IP phone provides the ease your phone no. remain the same if you change your business location, city to city, state to state,e or even country to country.