ICTAdmin's blog

Dialogflow, future of information and communications-based technologies

ICT’s components in use presently, and would there be more in the future? Well, one of these ICT innovations is the Dialogflow, which is developed from one of the cutting-edge ICT innovations, artificial intelligence (AI).
Dialogflow is an AI platform specially designed to build amazing conversational experiences. It’s a closed-source platform that allows for easy creation and management of chatbots and voice apps by the developers. 

Introduction to different types of auto dialers used in call center industry in year 2020

Call center or contact center industry used many types of dialers as per their requirements also there are regulatory restrictions country to country and contact centers / call centers need to take care of these regulations therefore they deploy different models as per their requirements , here we discussion different types of dialers used in industry like power dialer, autodialer, predictive dialer, perview dialer and progressive dialer

ICTBroadcast Version 4.0 released

ICTBroadcast Integration campaign is latest innovation in telemarketing and auto-dialing industry, It empowers sales managers to automatically register new customers , book orders, sale packages or upgrade their existing packages . ICTBroadcast Integration campaign enables businesses to automatically invoke software registration process with just one key press from recipient / customers. It plays pre recorded voice messages offering customer / recipients new packages / services / offerings and ask customers to press a specific key if interested and when interested customer press said key , ICTBroadcast invokes registration process calling specific URL / API's that automatically register new customers, orders or register them for packages accordingly.

Reliable T.38 sip trunks, best Fax origination and terminations providers

Here is list of top quality t.38 fax providers , deals in t.38 origination and termination . We worked with them and found them reliable and supportive therefore we do recommend our customers these T.38 providers based on our experience.
following are our fax supported projects
ICTBroadcast , ICTDialer and ICTFax

Comparison of Flarepoint CRM, Dolibarr CRM and Zoho CRM

What is CRM?

Customer Relationship management(CRM) is an approach that helps business to improve existing customer relationships and acquire new customers faster.

Flarepoint CRM:

It is a new customer relationship management based on the Laravel 5.4 PHP Framework. It is free, open source, self hosted platform which allows you to keep track of your customers and their tasks. For more information please visit this site.

It is open source and easy to install, manage and customize.

Comparison of human–computer AI frameworks Dialogflow and Mycroft

DialogFlow

DialogFlow is a popular chatbot development platform by google. It provides graphical interface to design and integrate conversational user interfaces into mobile apps, web applications, devices, and bots. Entities and intents are defined through the online interface by providing
several examples. Similar sentences are then matched using machine learning.

How DialogFlow works?

In Dialogflow, the basic flow of conversation involves these steps:

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