ICTAdmin's blog

ICTCore Version 1.1.0 Released, The Unified Communications Framework

ICTCore core is open source unified communications framework for developers and integrators to rapidly develop ICT based applications using their existing development skills , Telephony Service Providers can setup ICTCore to offer communications API's to their customers like Twilio also by using ICTCore, developer can create communication based applications such as Auto attendant, Fax to Email, Click to Call etc.

How IVR studio can improve the performance of your call center /contact center

ICTBroadcast IVR studio is a complete IVR designing package. ICTBroadcast IVR Studio provides interactive web-based IVR custom setting options that enable users to design a custom IVR as per your business requirements or scenario. The developer does not need to write complex programming codes. It provides a drag-and-drop tools that can be used by anyone who has basic knowledge to design custom and personalized IVRs. It includes a variety of functions that makes it perfect for use in public, private and social service sectors. Moreover, it offers a URL integration support that can be used for third-party software integration.

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