The year of technological advancements that helped businesses move toward a more automated and effective model is coming to an end. Modern technical developments are paving the path for more connected businesses.

We are aware of what open source is, first and most.

CRM (Customer Relationship Management):

Software that tracks and alerts administrators to a network's general performance and health is known as network monitoring. This kind of tracking can examine user behavior and security in greater detail or it can examine the age, excellence, and functionality of various network components. Network monitoring is used to evaluate and react to user, programmer, and hardware performance.

ICTBroadcast is a call center, and unified communications auto-dialer software that supports audio, sms, faxing and e-mail communications.

Going toward a digital mobile phone has numerous benefits for your organization.

Open Standards:

Introduction:

A growing number of students are preferring to study abroad to receive a professional degree while educating themselves in a foreign culture (and also a foreign vocabulary), build a global atti

We are aware of what open source is, first and most.

ITSPs provide digital telecommunications services over the Internet using Voice over Internet Protocol (VoIP). In many cases, ITSPs provide services directly to end users or as wholesaling suppliers to other ITSPs. Many ITSPs use signaling and multimedia protocols, such as the Session Initiation Protocol (SIP), the Media Gateway Control Protocol (MGCP), Megaco, and the H.323 protocol.

STIR/SHAKEN is a network of interconnected standards. Security Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using Standard Keys (SHAKEN) are acronyms for the established standards.

Modern education is no longer confined to blackboards and registers. With increasing administrative demands, remote learning, and the need for streamlined communication, schools must adopt digital solutions to function efficiently. This is where open sourceSchool Management Systems (SMS) come into play. These systems digitize daily operations—from student admissions to attendance, performance tracking, staff management, and communication.

An Internet telephony service provider provides communications services using digital telecommunications mediums such as VoIP to either residential users or commercial enterprises. Anyone having a general knowledge of ICT’s can set up an IP Telephony Service Provider (ITSP) business.

Software as a Service (SaaS)

CRM stands for customer relationship management. CRM is a term that describes a strategy for working with customers, but in practice is most often used to describe the category of products that enable effective customer relationship management.

The most crucial programmed that runs on a computer is the operating system. It controls the memory and operations of the computer, as well as all of its software and hardware. It also enables you to communicate with the computer without having any prior knowledge of its language. A computer is useless without any operating system.

IVR Studio / IVR Designer Introduction

IVR stands for interactive voice response. IVR Designer / IVR Studio provides easy drag-and-drop functionality to allow you to design advanced telephony systems. Any application can be picked from the toolbar area, then dragged to the main drawing area and dropped. That application will create itself in that location when dropped.

Cloud-Based Call Center

Cloud-based call centers store their call center technology on the cloud and have it hosted and supported by a third-party vendor. The technology behind a cloud call center is typically based on automatic call distribution (ACD) and interactive voice response (IVR).

Features of Call Center Software

What is an SIP?

Session Initiation Protocol (SIP) is the protocol for initiating session calls. This protocol is designed to allow users to create, modify, and terminate multimedia sessions using the Internet Protocol. This is the application layer protocol that combines elements of the Hypertext Transfer Protocol (HTTP) and the Simple Mail Transfer Protocol (SMTP).

• HTTP

What is Autodialer?

Google Dialog Flow integration enable ICTBroadcast autodialer software users to launch smart voice based interactive campaigns, which can automatically interact with prospects/clients using the power of artificial intelligence. ICTBroadcast auto dialer can use ASR and smart chat services from Google dialog flow to accomplish this.

ICTBroadcast Version 4.3 now supports Admin account , company / tenant account and sub accounts under tenant account.

Companies / Clients can assign the roles and permission to the sub-accounts. All the resources of the company / tenant account are shared among sub accounts and sub - accounts can use these resources provided the sub-account has permission to do so.

CTCore is an open source unified communications framework designed for developers and integrators to rapidly develop ICT based applications using their existing development skills. By using ICTCore

introduction to ICTCore Service Provider Edition

ICTContact is the perfect solution for your contact center needs.

With predictive dialing, you can save time and money by automatically dialing numbers that are most likely to be answered.

You'll never have to worry about missing a call again!

Dear ICTInnovations' community and group:

The ICT Agent (a Google Chrome extension) integrates your ICTCore into Chrome to click-to-dial any number which is visible on web page functionality. Just click a number from a website or email while using Google Chrome and the number will dial automatically from your desktop/laptop. This extended functionality is very useful on your computer while using Google Chrome and don't need to leave your current application or web page.

We've noticed a lot of interest in adding vaccine notifications and appointment reminders as countries around the world continue to authorize COVID-19 vaccines for public use. This tutorial will show you how to use ICTBroadcast notifications to remind users of both doses 1 and 2 of the COVID-19 vaccine.

The cloud is a popular topic for everyone from small companies to multinational corporations, but it's also a large term that covers a lot of online ground. It's more crucial than ever to appreciate the differences and benefits of the different cloud providers when you consider moving your company to the cloud, whether for application or infrastructure deployment.
Despite the fact that the number of as-a-service options is increasing by the day, there are usually three cloud service models to analyze: