Call center or contact center industry used many types of dialers as per their requirements also there are regulatory restrictions country to country and contact centers / call centers need to take care of these regulations therefore they deploy different models as per their requirements , here we discussion different types of dialers used in industry like power dialer, autodialer, predictive dialer, perview dialer and progressive dialer

ICTBroadcast Integration campaign is latest innovation in telemarketing and auto-dialing industry, It empowers sales managers to automatically register new customers , book orders, sale packages or upgrade their existing packages . ICTBroadcast Integration campaign enables businesses to automatically invoke software registration process with just one key press from recipient / customers. It plays pre recorded voice messages offering customer / recipients new packages / services / offerings and ask customers to press a specific key if interested and when interested customer press said key , ICTBroadcast invokes registration process calling specific URL / API's that automatically register new customers, orders or register them for packages accordingly.

Here is list of top quality t.38 fax providers , deals in t.38 origination and termination . We worked with them and found them reliable and supportive therefore we do recommend our customers these T.38 providers based on our experience.
following are our fax supported projects
ICTBroadcast , ICTDialer and ICTFax

What is CRM?

Customer Relationship Management(CRM) is an approach that helps businesses to improve existing customer relationships and acquire new customers faster.

Flarepoint CRM:

It is a new customer relationship management based on the Laravel 5.4 PHP Framework. It is a free, open-source, self-hosted platform that allows you to keep track of your customers and their tasks. For more information please visit this site.

It is open-source and easy to install, manage and customize.

DialogFlow

DialogFlow is a popular chatbot development platform by google. It provides graphical interface to design and integrate conversational user interfaces into mobile apps, web applications, devices, and bots. Entities and intents are defined through the online interface by providing
several examples. Similar sentences are then matched using machine learning.

How DialogFlow works?

In Dialogflow, the basic flow of conversation involves these steps:

We are pleased to announce that ICTFax 4.0 has been finally released, a web-based Foip server powered with angular with theming support and advanced features like Sending Multiple attachments, Fax Extensions, and ATA Support.

The New ICTFax version is completely powered with angular which acts as a client to ICTCore, dropping the backward compatibility of Drupal 7 with new and advanced features of angular.

On completion of 10 years of ICTBroadcast, the unified telemarketing software, We are happy to offer free licenses of ICTBroadcast Enterprise Edition 2 channels, 5 channels, 10 channels, and 50 channels licenses.

Limited licenses available

Register now

https://service.ictinnovations.com/cart.php?gid=1
http://www.ictbroadcast.com

Telecom organizations around the globe are competing with each other to offer innovative services in order to find new ways to generate revenue and in this competitive environment, the only organizations with efficient and innovative approaches will survive. The price war is compelling telecom / VOIP operators/carriers to find out new ways to generate revenue and offer new services to fulfill their customer needs.

We recently released ICTDialer Version 3.0 http:/www.ictdialer.org, an open-source autodialler application based on open source CTI development framework ICTCore http://www.ictcore.org and Freeswitch, the communication engine, It has been tested on high loads successfully and will include advanced features in near future. ICTDialer features Fax, SMS, and Voice broadcasting.

ICT Innovations pleased to announce the release of ICTCore Version 0.8.0, the unified communications CTI platform for web developers to develop their custom ICT based applications

https://github.com/ictinnovations/ictcore/releases/tag/v0.8.0

New features

The scope of current project is to setup Opensips and Asterisk setup with Opensips role as Registrar as well as Load balancer b/t two asterisk servers . The asterisk servers role will be as Media servers only .

Here we have listed top open source CRM in the industry

SUITECRM

SuiteCRM is an open-source alternative to SugarCRM and is actually based on Sugar’s open-source version, SugarCRM Community Edition is l no longer supported by SugarCRM. It’s based on Open Source Sugar, but uses Open Source add-ons to make it close to, if not better than, the ‘Pay’ Sugar.”

Open-source software has a leading role in emerging present Information and communication technologies (ICT), Following is a list of top-rated, mature, and reliable open source applications that revolutionized the communication concepts. We have tried our best to include the best applications in each category however if you have any news please share with us to keep this post updated.

IoT is vast concept and it consist of a wide range of technologies, same is true when it comes to protocol, at a glance there is no specific answer for standard IoT protocol. However if we dig it a little deeper, probably we will be in better position to answer such questions.

Piracy has been a big dilemma in third world countries and Pakistan is not short of Piracy by any means. In 2008, the software piracy rate in Pakistan was around 86% and the commercial value of unlicensed software in Pakistan was 278 million US dollars. Now in 2017, installations of unlicensed software on personal computers (PC) in Pakistan fell by 6 percent i.e. from 86% to 80% percent but still, the commercial value of this illegal software activity amounted to $261.32 million.

In Pakistan, there is a growing trend that major Organizations and Companies have shifted and are planning to shift towards Open Source ERP solutions for their Businesses. This is because of being a part of the International shift which erupted in the last decade as there has been a significant change in the preferences of the International Big Companies towards open-source ERP Solutions. Today nearly 78% of corporate businesses run some kind of open-source solution.

Recently we made an investigation that how higher jitter and packet loss affect fax transmission resulting in a high number of dropped faxes. One of our customers has a persistent complaints about a high number of dropped faxes on one of his ICTBroadcast (asterisk ) server among three that motivated us to plan a thorough investigation in this regard.

The share of people surfing the web from mobile is constantly growing. So do writers. A modern writer is not a pen wizard who’s sitting at the same place all the time but an active person engaged in many daily. Up-to-date men of letters do need convenient tools to timely write-down thoughts, observations, and ideas.

ICTBroadcast is a broadcasting solution that provides you the ability to Bulk broadcast. Bulk broadcasting is a method of advertising, by broadcasting a message to thousands of people at a time. Bulk voice broadcasting requires a prerecorded voice message, contact list, and autodialer.

These 10 programs, mobile apps, plugins, and services in this list are among the top 10 inventions of new things of 2016 for helping anyone be more productive, from office workers to students. It lets you explore your options among the truly necessary working well and getting a lot done tools and also introduces you to some hidden gems that you might have missed while you were busy getting things done.

Technology moves at a break-neck pace, and nowhere is this more evident than in the present year of 2016. As we continue to push the limits of what is technologically possible, we are slowly breaching the boundaries of what is ethical and moral as well.

Generally speaking, Information Communications Technology(ICT) includes any electronic device that can transmit, receive, or store digital information. In the past, this group was somewhat limited to only include telephones and then, computers. It now includes a variety of devices, some of which are extremely common such as smartphones, tablets, and televisions.

Odoo present open source point of sale user friendly solution. It comes very user friendly interface. Odoo's point of sale can be used online and off-line. You can operate it by iPads, Android tablets or laptops. It also provides the freedom of integration. You can integrate it with other Odoo's inventory and accounting applications. Through this integration all of your point of sale transaction goes directly to inventory

LibreOffice is the free and open source office suite. It is the project of document foundation. LibreOffice is adopted by all major Linux distributions. It consist of various programs such like programs for word processing, spreadsheets, slideshows, diagrams and drawings, and composing mathematical formula, etc. This office suite is available approximately 110 different languages.

Bash is an open source Unix shell and command language. It is written for the GNU Project. It is written by Brian Fox and released in 1989. Bash shell comes by default in Linux. It runs in text window. It is a command processor that allows the users, type commands that cause actions. Bash command line completion system is very flexible and customizable. Command line completion provides the facility to match partly written program names, file names and variable names, etc. Bash provide the features of integer calculations, integer arithmetic in any bas

Spring is an open source application framework built on Java platform. It is excellent programming and configuration model for modern Java based enterprise applications. It is supported across platforms, and it's released under Apache License 2.0 in June 2003. It provides extensions for the development of web applications on top of the Java EE platform.

Home automation is a system of home, it allow you to access devices in home remotely. It consists of all those things at home like lights, appliances, electrical outlets, heating and cooling systems which are controlled through remote over the network. To protect him from security point of view, It also included some security systems, like your alarm system, and all of the doors, windows, locks, smoke

It doesn't mean you have to pay out on a thousand-dollar enterprise resource planning (ERP) system to solve complicated issues for your company. The market may be dominated by big vendors like Oracle and SAP, but there are free and open-source ERP resources that can help get your company in shape with little awareness of financial investment.

The text editor is a computer program which used for for writing code, editing text files such as configuration files, creating user instruction files and much more. A text editor used for different type of purposes by different kind of people at a huge level. Text editors mostly used by web developers and programmer to write and edit markup and programming languages.

Email security can be said that security measures which adopt to secure the content of an email account or service. Email is an important primary tool for businesses. It can face a number of security threats incoming and outgoing emails. Incoming email messages may consist of spam in the form of attachments and false links, and this malware can wreak havoc on your data. Today we discuss some open source