Call center or contact center industry used many types of dialers as per their requirements also there are regulatory restrictions country to country and contact centers / call centers need to take care of these regulations therefore they deploy different models as per their requirements , here we discussion different types of dialers used in industry like power dialer, autodialer, predictive dialer, perview dialer and progressive dialer
ICTBroadcast Integration campaign is latest innovation in telemarketing and auto-dialing industry, It empowers sales managers to automatically register new customers , book orders, sale packages or upgrade their existing packages . ICTBroadcast Integration campaign enables businesses to automatically invoke software registration process with just one key press from recipient / customers. It plays pre recorded voice messages offering customer / recipients new packages / services / offerings and ask customers to press a specific key if interested and when interested customer press said key , ICTBroadcast invokes registration process calling specific URL / API's that automatically register new customers, orders or register them for packages accordingly.
Here is list of top quality t.38 fax providers , deals in t.38 origination and termination . We worked with them and found them reliable and supportive therefore we do recommend our customers these T.38 providers based on our experience.
following are our fax supported projects
ICTBroadcast , ICTDialer and ICTFax
What is CRM?
Customer Relationship management(CRM) is an approach that helps business to improve existing customer relationships and acquire new customers faster.
It is a new customer relationship management based on the Laravel 5.4 PHP Framework. It is free, open source, self hosted platform which allows you to keep track of your customers and their tasks. For more information please visit this site.
It is open source and easy to install, manage and customize.
DialogFlow is a popular chatbot development platform by google. It provides graphical interface to design and integrate conversational user interfaces into mobile apps, web applications, devices, and bots. Entities and intents are defined through the online interface by providing
several examples. Similar sentences are then matched using machine learning.
How DialogFlow works?
In Dialogflow, the basic flow of conversation involves these steps:
We are pleased to announce that ICTFax 4.0 has been finally released, a web based Foip server powered with angular with theming support and advanced features like Sending Multiple attachemnts, Fax Extensions and ATA Support.
New ICTFax version is completely powered with angular which acts as client to ICTCore, dropping the backward compatibility of Drupal 7 with new and advanced features of angular.